CONTACT INFO BLOG SIGNUP

SCHWARTZ MSL HOMEPAGE

CROSSROADS

July 2009

Beer Summit Winner: Buckler Beer

While President Obama doesn't like the term, last night's meeting feet from the Oval Office was aptly called "the beer summit."

Just like the Academy Awards ceremony spotlights who's wearing what, the sit-down for the President with Cambridge (Mass.) Police Sargent James Crowley, Harvard scholar Henry Louis Gates, and late-addition Vice President Joe Biden highlighted who was drinking what.

I mean no disrespect at all to the seriousness of the topics that were discussed at the meeting, but there were certainly PR ramifications from the event, given how high-profile it was. The brews chosen by each person are highlights in the news coverage.

For the record, here was the beer menu:

  • President Obama: Bud Light
  • Vice President Biden: Buckler Beer
  • Sgt. Crowley: Blue Moon
  • Professor Gates: Sam Adams Light

I already had one friend respond to a Tweet I posted this morning on the topic, joking that he would not have voted for a Bud Light drinker had he known the President's preference in November.

The PR winner following the meeting? My guess is millions of people are doing what I did this morning-- They are searching online for "Buckler Beer."

The third result to a Google search for the variety brings back an epinions link that reads: "Buckler is Perhaps the Best NA (Non-Alcoholic) Beer On the Market."

No doubt numerous weekend beer drinkers this weekend will ask for the Vice President's choice.

As a side note, I am curious if the White House actually has Sam Adams Light as part of its regular selection. The choice is hard to find. They do serve it in the Boston area, where I live.

Maybe we will soon hear what type of pretzels were served?

Posted by Ross Levanto on July 31, 2009 at 9:43 AM
Comments (0) | TrackBack (0)

Cash for Clunkers? Ads vs. PR

As many Americans know right now, the government Cash for Clunkers program is kicking off. Auto dealers and manufacturers are making a big push behind it - and here in Mass. the push is even greater with the sales tax increasing by 25% shortly.

What stuck me interesting is PR Week's take on the situation. Its Breakfast Briefing newsletter was all about "Automakers are kicking off an advertising blitz to coincide with the federal government's "cash-for-clunkers" program...Among the participants, Toyota began running national and regional ads late last week for the program, which goes until November 1. GM and Chrysler ran full-page print ads as part of the effort."

That's great and advertising is part of the communications mix, but I would be interested in learning more about the full PR effort - not just the advertising push. There are 1,900 videos on the topic on YouTube alone. How are manufacturers looking to stand out from the pack? (Note: Kelly Blue Books video here caught my eye) - but I am not sure the manufacturers want their message communicated in that way. Twitter is also abuzz.

It's an interesting program and many stakeholders are keen to educate consumers and communicate their own key messages.  This is a topic all communications professionals should watch over the coming week. It will be interesting to see how it plays out.

For me, while I have a "clunker" as defined by the government. I plan to keep it for now. The one message that never seems to get out is that when you trade it in and get a new car - you also get car payments...

Tags: communications advice, Consumer Brands

Posted by Mark McClennan on July 27, 2009 at 9:02 AM
Comments (0) | TrackBack (0)

AWEsome

Just in. Schwartz's EnteroMedics team has won a Bronze In-Awe Award from the Healthcare Communications & Marketing Association. (It used to be known as the Medical Marketing Association.)

The award recognizes Schwartz's outstanding work supporting EnteroMedics' clinical trial recruitment and its EMPOWER study of an experimental device for obesity. The seven-month campaign helped drive enrollment in 13 different U.S. sites.

inaweaward.JPG

At the heart of our efforts were feature stories in high-impact national and local media driving awareness of the clinical study and encourage potential study participants to call into the call center or go to the website to determine if they would be eligible for the study.

Total audience for print and broadcast outlets? 65 million from 140 stories in print, broadcast and Web across multiple U.S. markets from San Francisco and San Diego to Minneapolis and Cleveland. From the San Francisco Chronicle to the CBS Early Show and Good Morning America.

Way to go!

Posted by Bryan Scanlon on July 24, 2009 at 11:58 AM
Comments (0) | TrackBack (0)

Amazon puts its foot down

The Amazon/Zappos acquisition/deal news today has the blogosphere, tech media and Twittersphere abuzz. There are so many interesting nuances to this story that I expect this buzz to continue over the next few months. (Note: Schwartz does not represent any of the companies directly involved in this deal. I have represented companies that have partnered with Amazon and I am sure many of the companies with whom we work sell to them.)

I am most intrigued by what this will do to the communications culture at the two organizations.

Amazon was a trail blazer when it comes to personalization, @Zappos is the poster-child for senior executive engagement in social media. I am intrigued by what could happen by blending the two and think the gestalt could be greater than the individual parts.

The letter from Zappos' CEO Tony was very well done, and he has made it open to the public - here - no better way to show transparency.

The good news for entrepreneurial consumer technology and retail companies is that innovation, a customer-focus and excellent communications are still being rewarded. Most entrepreneurs I know and work with have never doubted this, but it is good to occasionally see it reinforced.

Tags: communications advice, consumer technology, online retail

Posted by Mark McClennan on July 23, 2009 at 2:21 PM
Comments (0) | TrackBack (0)

Best Practices in Social Media Webinar: Learn from the Past

While some claim the summer months are a time when business slows down, anyone involved in retailing and consumer PR knows that it is when holiday planning swings into high-gear.

To help companies maximize their social media efforts (particularly around the holiday shopping season), the team at Schwartz Communications will be hosting a Webinar on July 22 at 1:00 p.m. ET.

The Webinar: "Groups, Handles and Widgets—Social Media Best Practices and Case Studies for Online Retailers," will explore how companies can leverage the latest online tools, measurement practices and social networks to maximize their communications impact.

Led by Mark W. McClennan, APR (BillMeLater, CheckFree) and Jason Morris (RetailMeNot, BeatMyPrice), vice presidents in Schwartz’s Consumer Practice Group, attendees will learn social media best practices and be presented with case studies of award-winning social media campaigns that drove business results.

To register, click here

Tags: best practice, consumer, social media, social media marketing

Posted by Mark McClennan on July 13, 2009 at 9:29 AM
Comments (0) | TrackBack (0)

Remembering those who touched our lives

These past few weeks have brought news of quite a few passings, but the one that touched me most was the one I heard of last night - the passing of Oscar Mayer. Compared to the coverage given to some of those who passed recently, coverage of his death was a blip, yet his legacy and his company's consumer marketing savvy have had a profound impact on American culture.

For full disclosure, back in the early 90s, I can *this* close to becoming a "Hotdogger" and driving the Oscar Mayer Weinermobile. There are thousands of applicants each year, and I made it to the round of 36 that are flown to Madison, but I didn't quite cut the mustard and was not one of the 12 chosen to drive the 32 foot long hot dog.

oscar-mayer-wienermobile.jpg


What impressed me then, and what impresses me still today is how Oscar Mayer has the pulse on its brand identity and what its brand means to consumers. The Weinermobiles have become iconic, but they also represent 12 full-time brand ambassadors who are getting the pulse of the consumer in ad hoc focus groups every day, reinforcing the brand identity and helping keep it prominent. If you asked, I bet the jingle could still be sung by hundreds of millions of people today.

Luckily, for consumer and consumer technology companies today, they don't need to spend millions to interact with their customers. Social media is allowing them to have deeper, more direct and greater interactions with their customers. For companies without the budget enjoyed by the Weinermobile, this is a very good thing.

But for just a minute, I would like to observe a moment of silence, for a co-founder of one of the leading, innovative consumer brands. RIP, Oscar Mayer.

Tags: Consumer Brands

Posted by Mark McClennan on July 9, 2009 at 8:50 AM
Comments (0) | TrackBack (0)

Is the Declaration of Independence on message?

As July 4th approaches, more and more people in the United States take time to reflect on their country, patriotism, the struggles of our founding fathers, and the courage shown by 300 average citizens in Lexington and Concord, just a few miles from Schwartz's headquarters. Americans think of the Midnight Ride of Paul Revere, the Constitution and those that gave the last full measure of devotion.

Like many, I believe the Declaration of Independence to be one of the most powerful pieces of prose ever written in the English language.

In honor of the upcoming holiday, we created a word cloud of the Declaration of Independence and decided to look at it from a communications standpoint.

The good news? Not only is it powerful prose, but it is "on message." The key themes shine right through - laws and people are equally balanced. Rights are a close third. Repeated usurpations (a key complaint of the colonists), assent, free and government come through as well. People looking at the word cloud (inserted in this post below) can see the key messages. It is very effective and resonates still today.

If you haven't re-read the Declaration in a while, take the time with your family this holiday weekend to do so. And from all of us at Schwartz, we wish those in the United States, and Americans abroad, a safe and happy holiday weekend.

topicalsmall.jpg

For a full-sized version of the world cloud, click here.

Tags: communications

Posted by Mark McClennan on July 2, 2009 at 9:57 AM
Comments (0) | TrackBack (0)