What beer can teach us about making it viral
One of the most common questions I hear from people at events and seminars is "What are the best practices for making a viral video? I want to make something viral."
I quickly reply that the PR and marketing folks do not make something viral - Users, customers and fans do. What we can do is create compelling content and make it easy to share. But setting out to catch lighting in the bottle usually leaves you with an empty bottle.
I started thinking along these lines again when I heard a Bud Light "Real Men of Genius" commercial on the radio recently. Yes, this is an ad campaign that has its own, legitimate Wikipedia entry. I remembered these commercial fondly. Commercials such as "Mr. Giant Taco Salad Inventor" need to be remembered.
I also remember back around 2001, before social networking first took off, wanting to listen to a few of these (yes, the commercials were so good I actually sought them out). This is the hallmark of great content. I finally found a site that had them, but when I visited the site again, they had stopped carrying the commercials after Bud Light had contacted them and told them to take them down (according to the site). Talk about killing any viral nature of your content.
When I heard another Real Men of Genius commercial today (Mr. T-shirt Launcher Inventor) , I decided to check back and see if they were available. They now seem to be on a few sites, and when I checked YouTube they are up there. The 10th most popular video in the series has 200,000 views, 668 ratings and more than 280 comments. Talk about engagement!
I applaud the company for letting customers share its advertisements. The additional visibility it is receiving is off the charts. Yet there are still some missed opportunities that any consumer and consumer technology company can learn from.
1) Make it easy for an engaged audience to share your content
2) Go where your fans are. There are 200+ groups on Facebook dedicated to this commercial series, yet I do not see Bud Light's engagement anywhere. (apologies if I missed it) If you have a group of fans - Reach out to them. Let them know you are there and listening and you gain brand ambassadors. The top group also has close to 2,000 members.
3) Give people a place to go. On YouTube there are a number of channels for the Bud Light commercials. Yet none of them are sponsored. We are talking 10 million plus views that could have been driven to a Bud Light channel. The same goes for the company's Website. I couldn't find this campaign on it - forcing folks to go to third party sights.
4) Think of ways to capitalize on passion - People that like these commercials really like them. I have heard them discussed in meetings, around the coffee machine, you name it. If you create content that is that compelling, it behooves a company to find additional ways to capitalize on the passion. I for one would be willing to give my name and demographic information in return for getting the latest commercials pushed to me. And I am confident I am not alone.
So what does this mean? Consumer brands that create compelling content will be rewarded. I rarely see "Real Men of Genius" without Bud Light. But to maximize its potential, the brands need to make this content easy to share and accessible on multiple channels.
Posted by Mark McClennan on August 24, 2009 at 10:00 AM



