CONTACT INFO BLOG SIGNUP

SCHWARTZ HOMEPAGE

CROSSROADS

SCHWARTZ CROSSROADS

Must Love Snacking: Empowering Brand Ambassadors Through Social Media

Last week, popchips and Ashton Kutcher, its president of pop culture, announced that it is looking for a vice president of pop culture. The position will pay $50,000 for a one-year term; and, the person selected for the job will help to oversee social media for popchips, creating digital content and serving as popchips’ on-location reporter at top pop culture events around the U.S.

As stated by the popchips press release on Wednesday, applicants for the position must apply by submitting a short video on the popchips Facebook page that shows their ability to creatively connect social media and pop culture. Fans will then have the opportunity to vote for the applicant they think will be the best vice president of pop culture.

There are several interesting trends coming into play, here:
 

brand ambassador.jpg

Brand Ambassadors Emerge in Existing Customers: More and more consumer-oriented brands are empowering customers to become brand ambassadors by creating platforms for them share their thoughts and experiences via existing social media channels. And, since most people trust their friends more than they trust a press release, word is spreading like wildfire.

Employees Become Extensions of the Brand: Employees are becoming more engaged as company influencers. Although many are not as high-profile as Ashton Kutcher, they are the “stars” of their own social graphs -- and smart, well-thought-out campaigns created by their companies are prompting them to proactively engage their online network and drive customer advocacy.

Democratization Yields Participation: Organizations are using social media to attract more brand ambassadors than ever before. By empowering contest or campaign participants to choose their favorites and “have a say” in highly publicized decisions, popchips and other companies are increasing not only engagement, but transparency. A great example of this is Australia’s tourism campaign for the “Best Job in the World,” which would award a lucky winner with $150,000 and a job as a caretaker on an island.

Ultimately, Ashton Kutcher and popchips will decide who the new vice president of pop culture will be by March 14, 2011 -- possibly making a great deal of progress in the popchips social media crusade.

But, I suppose this begs the question: Even if you do get to work with Ashton Kutcher, is $50,000 really a fair salary for this position? (According to Schwartz client SimplyHired.com, the answer is no! The salary should be around $117,000.)

Tags: Ashton Kutcher, brand ambassadors, democratization, popchips, Simply Hired, social media

Posted by Allison VanNest on February 28, 2011 at 5:34 PM

Share |

blog comments powered by Disqus