Head of the KLAS
KLAS released its mid-year customer satisfaction report card on healthcare IT vendors. The research firm surveys thousands of providers; rankings are watched closely by industry. Follow the extended field for the first place vendors in each category:
General Market Solutions
- Acute care CDR, orders and charting: EpicCare Inpatient from Epic Systems Corp.
- Acute care registration/scheduling/patient accounting: Affinity Financials from QuadraMed Corp.
- Picture archiving and communication systems: Dominator from DR Systems Inc.
- Cardiology PACS: Heartlab Emcompass CPACS from Agfa Corp.
- Cardiology reporting and documentation: Calysto Cardiology Reporting from the Witt Biomedical/Philips Medical
- Business decision support: Alliance from Avega Health Systems.
- Document management and imaging: ChartMaxx from MedPlus Inc.
- Emergency department systems: ICMS from Wellsoft Corp.
- Enterprise scheduling: RMS from Unibased Systems Architecture.
- Financial enterprise resource planning: McKesson PW Financial/Materials Management from McKesson Corp.
- Laboratory: Misys Lab from Misys Healthcare Systems.
- Pharmacy: Centricity Pharmacy from GE Healthcare Systems.
- Radiology: Centricity RIS-IC (Imagecast v.10) from GE Healthcare Systems.
- Surgery management: ORMS from Unibased Systems Architecture
- Transcription and back-end speech recognition: EditScript from eScription Inc.
Community Hospital Solutions
- Community hospital information system: Paragon Financials from McKesson Corp.
- Community hospital clinical system: Horizon Medical Imaging from McKesson Corp.
Specialty Niche Solutions
- Cardiology hemodynamics: Calysto Hemodynamics from the Witt Biomedical unit of Philips Medical Systems.
- Claims management: EC2000 Claims Administration from McKesson Corp.
- Clinical procedure documentation: Clinical Procedure Documentation from ProVation Medical Inc.
-Contract management: MaCS Performance from IMaCS Ltd.
- Dictation: DocQment Encore VXP from MedQuist Inc.
- Enterprise master patient index: QuadraMed MPI from QuadraMed Corp.
- Interface engines: Rhapsody from Orion Systems.
- Laboratory anatomic pathology: Millennium Anatomic Pathology from Cerner Corp.
- Laboratory blood bank: Millennium Blood Bank from Cerner Corp.
- Medical records coding: WinStrat from HSS Inc.
- Medical records, other products: ClinTrac CA/APC Pro from SoftMed Systems Inc.
- Medication administration: Bridge Medical from Cerner Corp.
- Medication dispensing (centralized): Robot-Rx from McKesson Corp.
- Medication dispensing (decentralized): OmniRx from Omnicell Inc.
- Mobile data systems: MData Mobile from the MercuryMD unit of Thomson Micromedex.
- Patient monitoring systems: Centricity Perinatal (QS) from GE Healthcare.
- Physician/clinical portals: Soarian Portal from Siemens Medical Solutions.
- Revenue management: Chargemaster Toolkit from Craneware Inc.
- Speech recognition (front end): SpeechQ from MedQuist Inc.
- Staff/nurse scheduling: ActiveStaffer from API Software Inc.
- Time and attendance: Payrollmation from API Software Inc.
- Home care: Beyond Now HomeWorks/RoadNotes from Cerner Corp.
- Behavioral health: Therapist Helper from VantageMed Corp.
- Hospice: Horizon Homecare from McKesson Corp.
- Long-term care: QuickCARE LTC from QuickCARE Corp.
Physician Practice Solutions
- Ambulatory electronic medical records (more than 25 physicians): EpicCare Ambulatory EMR from Epic Systems
- Ambulatory electronic medical records (6-25 physicians): CHARTCARE EMR from CHARTCARE Inc.
- Ambulatory electronic medical records (1-5 physicians): eClinicalWorks EMR from eClinicalWorks Inc.
- Document management and imaging: Emdeon Imaging from Emdeon Corp.
- PACS: IntelePACS from Intelerad Medical Systems Inc.
- Radiology: Vision Series RIS from AMICAS Inc.
Professional Services
- Clinical implementation (principal): Healthlink unit of IBM Corp.
- Clinical implementation (supportive): Coastal Healthcare Consulting.
- Financial implementation (principal): CIBER Inc.
- Other implementation (principal): Misys Healthcare Systems.
- Other implementation (supportive): Innovative Healthcare Solutions Inc.
- Full I.T. outsourcing: Eclipsys Corp.
- Outsourced transcription: Focused Informatics Inc.
- Planning and assessment: CTG Healthcare Solutions.
- Revenue cycle consulting (transformation): Stockamp & Associates Inc.
- Extended business office: Perot Systems Corp.
- Technical consulting: Accenx Technologies.
From the PR perspective, we typically see "winning" vendors promote their rankings in the form of press releases, in company newsletters, sales presentations, collateral, Web sites, company boilerplates, in e-mail signatures, even in telephone hold messages.
Posted by Shawn Whalen on June 27, 2006 at 11:46 AM
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